Quality Improvement Steering Committee Description

The Colorado Health Partnerships (CHP) Quality Program always works to improve client care and services. 

The CHP Board has given the Quality Improvement Steering Committee (QISC) control of this program. They control this program for the Medicaid contract. The QISC meets at least quarterly.

QISC’s main job focus is on tracking and testing information. They do this to find out how well CHP is providing client care and services. They also measure if we are meeting the conditions of our contract. QISC reviews reports that show client satisfaction and complaints. These reports also track access to services, hospital readmissions, quality of care, cultural competency and more. If QISC finds a problem area, they work to identify the cause of the problem. Then, they develop a plan to correct the problem. Then, CHP puts the plan into place. QISC then reviews reports to be sure the problem is getting fixed.  

Quality Improvement Steering Committee Goals
The QISC has set the following goals:  

1. Have consumers and family members become more involved with QISC efforts.
2. Make sure that providers are meeting clinical practice standards. Ensure they are doing what is required in the contract.
3. Analyze and evaluate all of the outcomes data.
4. Work with quality, clinical and member affairs teams to identify evaluate and take action on chances for clinical practice improvement.
5. Measure QISC value and efficiency.
6. Assess records of emergency evaluations for children/adolescents.
7. Make sure there is compliance with EQRO standards.

To learn more about our quality program, call CHP at 1-800-804-5040.