Contact Us

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We at Colorado Health Partnerships want to listen to you. You are important to us. There are several ways to contact us.

Colorado Health Partnerships manages mental health benefits for persons enrolled in the Colorado Medicaid program and living in one of the 43 CHP counties in western, central and southern Colorado.

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You can call us at:

Customer Service Line: 1-800-804-5008. This is a free call and will not cost you anything.
This number can be called 24 hours a day, 7 days a week. Members can obtain referrals and have questions answered. Providers can use this number for authorization requests.

Office: 1-800-804-5040
This is a free call and will not cost you anything. This number can be called Monday through Friday, 8 AM to 5 PM (mountain time)

Criminal Justice Services: 1-855-761-4149

Long Term Services & Support: 1-855-761-4332

TTY (phone number for hearing impaired): 1-800-432-9553

Filing a Grievance (Complaint) and/or Appeal: 1-800-804-5040 ext. 361483

CHP Fraud & Abuse Hotline: 1-888-589-3310

CHP Compliance Line: 1-888-589-3310


You can send any written information to:

9925 Federal Drive, Suite 100
Colorado Springs, CO 80921

You can email us at:

Members — BHOMemberMailing@beaconhealthoptions.com
Providers — coproviderrelations@beaconhealthoptions.com